Terms of Service

1. Who this agreement is between

These Terms of Service (the "Terms") form a binding agreement between MinuteWork, Inc., a Delaware corporation ("MinuteWork", "we", "us"), and the person or entity that creates an account or otherwise uses our service ("you", "Operator").

By creating an account, signing in, or using any part of the service, you agree to these Terms. If you are using the service on behalf of a company, you represent that you have authority to bind that company, and "you" means both you and that company.

If you do not agree to these Terms, do not use the service.

2. Eligibility

You must be at least 18 years old and able to form a binding contract under applicable law to use the service. The service is intended for business use by adults; it is not directed at children, and you may not register an account on behalf of anyone under 18.

You must provide accurate registration information and keep it current. You are responsible for the security of your account credentials and for all activity under your account.

3. Definitions

• Service — the MinuteWork platform, including the public website, the operator console, the per-tenant runtime, and any related products that link to these Terms.
• Operator — you, the person or entity that registers and uses the service to build, run, or sell an AI-operated business.
• End-Customer — a person or organization that interacts with an AI-operated business that you, as an Operator, build and run on the service. End-Customers are your customers, not ours.
• Workforce — the AI agents, schemas, workflows, and runtime configuration generated for you on the service.
• Workspace — your private tenant runtime, including stored data, AI traces, and execution history.
• Operator Content — anything you upload, paste, or generate on the service, including résumés, work history, business descriptions, customer data, and outputs of your Workforce.
• Discovery Plan — the entry-level usage tier intended for exploring whether the service fits your work.
• Pro Plans — paid usage tiers (currently including "Starter", "Team", and credit top-ups) intended for building, running, and selling.
• Earnings Share — a percentage of your subscription revenue that may be paid to MinuteWork; the percentage and applicability are set in the Operator-specific or vertical-specific terms that apply to your account, and may vary by industry.

4. What the service does, and what it does not do

The service helps you turn your work experience into an AI-operated business. We provide:

• a platform to upload or describe what you do
• automated analysis of that input to surface candidate businesses
• a runtime that hosts the agents, schemas, workflows, and integrations that do the work
• billing, identity, and operator tooling

We are not your employer, partner, or co-venturer. We do not guarantee that any particular business idea will be profitable, marketable, or successful. Outputs of the service, including AI-generated text, plans, communications, and code, are provided for your judgment to review and approve. The service is not a substitute for licensed professional advice (legal, financial, medical, insurance, tax, or otherwise).

You remain solely responsible for the businesses you build, the offers you sell, and the relationships you have with your End-Customers.

5. Fees, billing, and the Earnings Share

5.1 Discovery and Pro Plans

The service offers a Discovery Plan and one or more Pro Plans. Current plan names, prices, and included usage are described in the operator console and may be updated from time to time. Some features are available only on Pro Plans.

You authorize MinuteWork to charge the payment method on file for any fees that apply to your selected plan, including periodic Pro Plan fees and any credit top-ups you purchase. Payments are processed by Stripe, Inc. and are subject to Stripe's terms.

5.2 Earnings Share

If your account is subject to an Earnings Share, the percentage and the basis on which it is calculated are set out in your Operator-specific or marketplace listing terms. The Earnings Share may vary by industry vertical and by listing. We will not retroactively introduce or increase an Earnings Share that applies to historical revenue without your written consent.

5.3 Pass-through usage

Some features (for example, large-language-model usage, voice minutes, SMS sends, email sends, and durable storage) consume metered resources. Where those costs are passed through to you, they are billed against your wallet using the meters described in the operator console. We will not bill metered work that did not actually execute.

5.4 Taxes, refunds, and disputes

You are responsible for any sales, use, value-added, or similar taxes on your purchases, except taxes on our net income. Fees are non-refundable except where required by applicable law or expressly stated otherwise in writing. If you believe you have been billed in error, contact us at legal@minutework.ai within thirty (30) days of the charge.

5.5 Late payment and suspension

If a payment fails, we may suspend new metered work, downgrade your account to read-only, or eventually suspend the runtime, after giving you reasonable notice and an opportunity to cure. We will not delete your data on payment failure alone; deletion follows the windows in Section 11.

6. Your obligations as an Operator

You agree to use the service only for lawful purposes and in compliance with these Terms.

6.1 Don't bring what isn't yours

If you have a current or prior employer, do not upload, paste, or otherwise use:

• proprietary code, technical materials, or internal documents that you do not have the right to use outside that employer
• confidential customer lists, contact databases, or business records that belong to that employer
• material covered by a non-disclosure agreement or trade-secret obligation

The point of MinuteWork is to package the kind of expertise that travels with you. It is not to copy your employer's intellectual property.

6.2 Communications consent and disclosures (you are the controller)

When your AI Workforce contacts End-Customers via voice call, SMS, email, or any other channel, you are the data controller for those communications and you are responsible for:

• obtaining all consents required by law (including under the U.S. Telephone Consumer Protection Act, the CAN-SPAM Act, and any state, federal, or non-U.S. equivalents)
• maintaining and honoring opt-out and do-not-call requests
• making any disclosures required by law about call recording, automated dialing, and AI-generated communications
• accurately identifying the sending business and providing required contact information

We provide the technical infrastructure and reasonable safeguards (including quiet-hours defaults and opt-out support). We do not act as the controller of your End-Customer communications. You will defend, indemnify, and hold MinuteWork harmless against claims arising from your failure to meet these obligations.

6.3 AI output review

You are responsible for reviewing AI output before it is sent to an End-Customer or used to make a consequential decision. The service is configurable to require human approval on sensitive actions, and you should configure it appropriately for your industry. You may not present AI output as the work product of a licensed professional unless you yourself hold the relevant license and the output has been reviewed under your professional judgment.

6.4 Prohibited use

You may not use the service to:

• harass, stalk, defraud, or knowingly mislead any person
• generate or distribute material that is illegal, hateful, or sexualized in a way that targets minors
• circumvent security or rate-limit controls or attempt to access another tenant's runtime
• benchmark, copy, reverse-engineer, or compete-by-replication against MinuteWork
• run high-volume scraping, data brokerage, or automated lead-scrape outreach that violates applicable law or platform terms
• violate the rights of any third party, including IP, privacy, or contractual rights

We may suspend or terminate accounts that violate these rules.

7. The AI Workforce

The Workforce we generate operates under your direction. By default it acts only when invoked by you, by an End-Customer interaction you have authorized, or by a workflow you have configured. We design the platform to surface effectful actions (such as outbound calls, payments, and external sync) for your review or pre-authorization rather than executing them silently.

You are responsible for the configuration, approval policies, and human-in-the-loop checkpoints that govern your Workforce. We make commercially reasonable efforts to provide a Workforce that behaves as configured, but generative-AI systems can produce inaccurate, unexpected, or fabricated output ("hallucinations"). You should not rely on any single AI output without independent verification when the output materially affects another person.

8. Operator content and intellectual property

8.1 You own your content

You retain ownership of your Operator Content, your customer list, your brand, and your business. We do not claim title to any of it.

8.2 License to operate the service

You grant MinuteWork a limited, worldwide, non-exclusive, royalty-free license to host, store, transmit, display, and process your Operator Content solely as needed to operate the service for you, to provide the runtime, to bill you accurately, to enforce these Terms, to comply with law, and to maintain security.

8.3 No training on your content

We do not use your Operator Content (including résumés, customer data, AI traces, transcripts, and runtime payloads) to train or fine-tune any general-purpose model owned or operated by MinuteWork or by any of our subprocessors. Our subprocessor agreements with model providers (including any large-language-model APIs we use) are configured to prohibit training on tenant inputs and outputs. We may use de-identified, aggregated product telemetry (for example, counts and error rates) to improve the service.

8.4 Our service IP

We own the service itself, including the platform code, baseline runtime capabilities, marketplace and review systems, design system, and trademarks. Nothing in these Terms transfers any of that to you. You may not use our names or logos except for fair-use references to your having built on MinuteWork.

8.5 Feedback

If you send us feedback, suggestions, or feature requests, you grant us a perpetual, irrevocable, royalty-free license to use that feedback to improve the service, without obligation to you.

9. Privacy and data residency

Your use of the service is also governed by our Privacy Policy, which describes what we collect, how we use it, our subprocessors, retention windows, and how to exercise your rights.

In summary:

• your private operator content and runtime payload live in your tenant runtime, not on our control plane
• cross-tenant collaboration uses pointer-and-grant access with immediate revocation, not durable copies
• we do not sell your personal information or your End-Customers' personal information

10. Marketplace and shared content

If you publish a marketplace listing, an app pack, a public web property, or content intended for other operators, you represent that you have the rights to do so, that the content does not contain ads or third-party tracking scripts unless expressly permitted by policy, and that the content complies with our publication review and attestation requirements. We may remove listings, packs, or releases that fail review or that violate these Terms.

11. Termination, suspension, and data export

11.1 Your right to stop

You may close your account at any time through the operator console or by writing to legal@minutework.ai.

11.2 Our right to suspend or terminate

We may suspend or terminate your account if you materially breach these Terms, if your account creates legal or security risk, or if we are required to do so by law. Where reasonably practical, we will give you notice and an opportunity to cure first.

11.3 Data export and deletion windows

After your account is closed:

• you have a thirty (30) day window during which you may request a reasonable export of your Operator Content; after that window we will permanently delete your Operator Content and tear down your tenant runtime resources, except as set out below
• billing records, fraud-prevention records, and records we are required to retain by law (for example, tax, accounting, and dispute records) are retained for up to seven (7) years
• backups containing your data may persist for up to thirty (30) additional days before being overwritten in the ordinary course
• subprocessor data is deleted on the schedules described in our Privacy Policy and our subprocessor agreements

We will not unreasonably refuse a documented request to delete or export your data sooner.

12. Disclaimers

The service is provided "as is" and "as available" without warranties of any kind, except those that cannot be lawfully disclaimed. We do not warrant that the service will be uninterrupted, error-free, or secure against every conceivable threat; that AI output will be accurate, complete, or fit for any particular purpose; or that any business you build will be profitable. To the fullest extent permitted by law, we disclaim all implied warranties, including merchantability, fitness for a particular purpose, and non-infringement.

13. Limit of liability

To the fullest extent permitted by law:

• our aggregate liability to you under these Terms, whether in contract, tort, or otherwise, will not exceed the greater of (a) the total fees you paid us in the twelve (12) months preceding the event giving rise to the claim, or (b) one hundred U.S. dollars ($100)
• we are not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, including lost profits, lost revenue, lost goodwill, or lost data, even if advised of the possibility

These limits apply even if a remedy fails of its essential purpose.

14. Indemnification

You will defend, indemnify, and hold harmless MinuteWork, its officers, employees, and affiliates from any third-party claim arising out of or related to:

• your Operator Content
• your AI Workforce's actions or communications, including communications with End-Customers
• your breach of these Terms or applicable law
• your violation of any third-party right, including intellectual-property, privacy, or contractual rights

We will promptly notify you of any covered claim, allow you to control the defense (subject to our right to participate with our own counsel), and reasonably cooperate at your expense.

15. Governing law and venue

These Terms are governed by the laws of the State of Delaware, without regard to its conflict-of-laws rules. The exclusive venue for any dispute arising out of or related to these Terms or the service is the state and federal courts located in Delaware, and you and we consent to personal jurisdiction in those courts. Each party irrevocably waives any right to a jury trial in any such action.

16. DMCA and copyright complaints

If you believe content on the service infringes your copyright, please send a notice to legal@minutework.ai that includes:

1. your physical or electronic signature
2. identification of the copyrighted work claimed to be infringed
3. identification of the allegedly infringing material and its location on the service
4. your contact information
5. a statement that you have a good-faith belief the use is not authorized
6. a statement, under penalty of perjury, that the information is accurate and you are authorized to act

We may remove or disable the content and notify the user who posted it. Repeat infringers will have their accounts terminated.

17. Notices and changes

We may give notice by email to the address on your account or by posting in the operator console. You can give notice to us at legal@minutework.ai or to MinuteWork, Inc., [Registered Address].

We may update these Terms from time to time. Material changes will be communicated by email or in-product notice with reasonable advance notice. If you keep using the service after a change takes effect, you accept the updated Terms.

18. Miscellaneous

These Terms, together with the Privacy Policy and any plan-specific or marketplace-specific terms that apply to your account, are the entire agreement between us and supersede any prior agreement on the same subject. If any provision is held unenforceable, the rest remains in effect. Our failure to enforce a right is not a waiver. You may not assign these Terms without our written consent; we may assign them in connection with a corporate transaction. There are no third-party beneficiaries.

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Contact. For any question about these Terms, or to exercise any right described here, write to legal@minutework.ai or MinuteWork, Inc., [Registered Address].